Depending on the cause for the data loss, recovering the data can be a difficult task. In most cases, you will be able to recover your data with GetDataBack just by selecting the right drive.
However, it can happen that the results of the recovery are not satisfying. You might not see the files you are trying to recover, or the data is not useable.
Don't give up, get help! If this happens, don't throw away the software or the recovery you performed with it! You probably have to choose another file system entry.
Whenever you have problems with the software, please send us an email.